Customer Service Representative

Job Description

The Customer Service Representative will be the first point of contact for customers. Responsibilities include addressing customer inquiries, resolving issues, and providing information about the company’s gold exchange services. You will ensure a high level of customer satisfaction by delivering timely and effective support.

Job Specification

Education: High school diploma or equivalent; additional qualifications in customer service are a plus.
Experience: Minimum of 1 year of experience in a customer service role.
Skills:
- Excellent verbal and written communication skills.
- Strong problem-solving abilities.
- Proficiency in using customer service software and MS Office.
- Ability to handle stressful situations calmly and effectively.
Other: Flexibility to work in shifts, including weekends and holidays.

Details

Sell your gold, hassle free with us.

Drop your contact information here, and our team will get back to you